Autonomous MSP Workflows
RMMmax is built so routine fleet operations run themselves — on a schedule, on a trigger, or on command from an AI agent — without an operator manually clicking through every client every week.
Built-In Automation
- Tool Automation master switch — newly discovered agents automatically get onboarding-preset tool configuration applied, with no manual per-agent setup.
- Scheduled patch runs — Weekly, Monthly, or one-off Update Manager schedules scoped to Client, Location, or specific Agents, with per-agent or per-client reboot policy.
- Scheduled scripts — recurring script groups from every 15 minutes through yearly, plus custom cron, with code-signing for signed execution.
- Self-healing remote access — a stale RustDesk deployment (no healthy check-in for 600 seconds) automatically queues one bounded recovery attempt, never a repeated flood.
- Lookup-once warranty resolution — once a device’s warranty end date is resolved, it is never silently re-queried; expiry-notice emails fire on their own lead-time schedule.
- RMM sync — clients and computers from your connected RMM (Datto, ConnectWise Automate, NinjaOne, Kaseya, Tactical RMM, ScreenConnect) stay in sync automatically, on a schedule or on demand.
Layered With MCP, Fully Autonomous
Add an MCP-connected AI agent on top of these schedules and an MSP can run an entire detect-decide-repair loop — CVE triage, targeted patching, verification, and client reporting — without a technician opening the console at all. Every action still respects team isolation, plan entitlements, and full audit logging.